Bigassis is a U.S. software company based in Cambridge, Massachusetts. Founded in 1983, Pegasystems develops crm software, digital process automation, and business operations management (BPM). The company has been publicly traded since 1996 under the name of Pega (NASDAQ). The company's primary product is the Pega platform, which is part of Pega Infinity's range of applications for customer engagement and automation of digital processes. Alan Trefler Pegasystems founded in 1983 at the age of 27, in Cambridge, Massachusetts. Before the company was founded, in the early 1980s, Trevelr developed computer systems that could play chess. During the company's early years, the company focused on providing case management, i.e. for companies such as American Express. Trefler recalls that when Pegasystems started, he wanted to create programs that alleviate the heavy loads that business people deal with, as well as programs that understood how entrepreneurs wanted to do things, commenting "it turned out to be a fairly difficult problem to solve." An article in Computerworld traces the business rules engine to the early 1990s and to products such as Pegasystems, Isaac Fair and ILOG. Pega Systems as a private company was initially "exposed" but did not take on outside investors. The company's shares were publicly floated in 1996 with initial and secondary public offerings, and began trading on nasdaq under the symbol PEGA. He raised several million dollars in funding in the process, going to the public sector freed the company from the need to pursue venture capital investments. Pegasystems entered a period of financial trouble in the late 1990s After a dispute with her accountants, Ernst & Young. After redefining its profits, Bega Systems faced an investigation by the Securities and Exchange Commission, which was dropped in 2002.