Trade Support.com

Support.com, Inc. is a technical support company for companies and consumers. Headquartered in Wilmington, Delaware with an administrative office in Sunnyvale, California. The company's services are implemented on Windows, Mac, iOS, and Android, supporting connected and smart devices. These services are performed by the company remotely, and the full-time workforce is based mainly in U.S.Support.com owns SUPERAntiSpyware, based in Eugene, Oregon, which offers anti-malware software. The company also owns RightHand IT, based in Louisville, Colorado, which provides managed IT services to small businesses. in September 1997, Mark Pincus, Scott Dale, and Kader Lee launched a replica company, a software company in Redwood, California. SoftBank invested $2.5 million in the company. In October 1998, Tioga Systems was renamed, in conjunction with the relocation of the company's headquarters to Palo Alto, California. The company's focus has shifted to self-healing software, an idea that Windows apps can automatically fix any problems they face. In December 1999, the company changed its name to Support.com, then its headquarters in Redwood. Their focus has shifted to providing support programmes to project companies. The company announced the IPO on July 19, 2000, with the support of Credit Suisse First Boston.On March 28, 2002, Support.com SupportSoft, Inc. was renamed on June 23, 2009, project technology was acquired from SupportSoft by Consona, and the company was renamed back to Support.com.During the COVID-19 pandemic, it was announced Support.com free month of technical support to support consumers who work or learn from home. In March 2020, the company hired more than 100 additional remote support agents to keep up with the highest demand for their services, bringing the total number of its employees to 1,200, and stated that it planned to employ "an unlimited number of remote support agent roles to support demand for virtual call centers and remote technical support."